Our Complaints Policy

We are committed to providing high quality electrical service to all our customers. When something goes wrong or you are dissatisfied with the service we have provided, we need you to tell us about it as this will help us to learn and improve.

If you have a complaint, please let us know by contacting Sam Flower, our Operations Manager based at Unit 13, Homeground, Buckingham Industrial Estate, MK18 1UH. Telephone no 01280 830135, email address: office@tselectrical.info

Your complaint will be looked into carefully and promptly following Our Complaints Procedure below, and we will do all we can to explain the position to you. If we have given you a less than satisfactory service, we will do everything reasonable to put it right and, if you are still not satisfied, you may of course take up matters with the NICEIC who may be able to look at your complaint independently.